At Qu, we believe technology should do more than keep your restaurant running—it should propel your business beyond. While many solutions simply check the boxes, we’re building the tools of tomorrow, today. Our stable yet flexible platform gives you the control to tackle today’s challenges and future-proof your operations.
This Fall Product Highlight isn’t just a showcase—it’s an opportunity to go beyond the ordinary. Together, we can transform your operations, drive growth, and unlock new possibilities for the future of your business.
Feature Highlights
Production Optimization Board
The two biggest restaurant expenses—food and labor—are often not optimized, leading to inefficiencies and higher costs. Kitchen operations, in particular, frequently lag behind front-of-house innovations, causing issues like over-preparing food, poor inventory management, and struggles to meet high demand during peak hours. This lack of efficiency results in higher operational costs, limits revenue opportunities, and reduces profitability.
What:
The Production Optimization Board leverages AI to predict the optimal quantities of food production based on real-time data, historical trends, weather, and local events. By helping kitchens prep exactly what they need, the Production Optimization Board reduces waste, speeds up service, and ensures fresher food. The result? Happier guests, improved CSAT, and more repeat business—all while saving on food and labor costs.
How:
This smart kitchen solution uses AI and machine learning to analyze historical data and real-time signals, allowing kitchen staff to prepare the right amount of food with greater accuracy.
Value:
By improving kitchen operations, the Production Optimization Board boosts speed of service while cutting down on food waste. This real-time data empowers kitchen staff to make better decisions, enhancing both operations and guest satisfaction.
New Online Ordering
70% of guests prefer ordering directly from restaurants1, and guest expectations for fast, seamless digital experiences have never been higher. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.
What:
Qu’s new Online Ordering system modernizes the ordering experience with its mobile-first design, providing a seamless and intuitive interface on smartphones and tablets. Featuring easy cross-selling, real-time data insights, and a configurable, dynamic interface that adapts to any device, this system is designed to meet the evolving needs of today’s digital-savvy guests and give restaurants the competitive edge they’ve been missing. Our platform also offers multi-brand support, extensive item customization, various order fulfillment options, seamless loyalty and payment integrations, native discount capabilities, and an optimized location search page to enhance visibility and drive sales.
How:
This revamped online ordering platform is designed for multi-brand QSR and fast-casual operators, helping restaurants manage orders, increase guest engagement, and drive sales.
Value:
By reducing friction in the ordering process and enhancing the guest experience, this solution helps restaurants retain control over their online orders, keeping more business in-house. Direct orders are the most profitable, and Qu’s system is built to drive those sales, all while boosting operational efficiency.
Kiosk Accessibility
65% of guests at quick-service restaurants prefer to order from kiosks2. While many restaurants have adopted self-service kiosks to streamline operations, these kiosks often lack critical accessibility features. This creates significant barriers for guests with disabilities, limiting their ability to interact with the technology and access services. Not only does this hinder the guest experience, but it also puts businesses at risk of non-compliance with accessibility regulations.
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What:
Qu’s new feature provides an accessibility software overlay for kiosks, ensuring compliance with accessibility standards while creating a more inclusive guest experience. -
How:
The accessibility features on Qu’s kiosks adjust to provide a better experience for guests with disabilities. This includes adjusting contrast ratios for better visibility, offering voice prompts for ease of navigation, and adding other essential functions to support different accessibility needs. -
Value:
With Qu’s accessible kiosks, you can deliver a more inclusive experience for all guests while reducing the burden on your staff. Additionally, the solution ensures your business remains compliant with accessibility laws, protecting you from potential legal issues. By making your restaurant more welcoming to a broader audience, you can not only improve the guest experience but also drive higher revenue—proving that social responsibility and business growth can go hand in hand.
Kitchen Footprints
As restaurant brands, whether established or expanding, seek to maintain consistent kitchen setups across their locations, they often face significant challenges. Without standardized processes in place, operations can become less streamlined, leading to increased training costs and inconsistencies in service and food quality.
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What:
Kitchen Footprints offers a simple solution to standardize kitchen configurations across all your locations, streamlining routing and improving operational consistency. -
How:
This system helps restaurants create uniform kitchen setups across locations, optimizing workflows and reducing the time needed for staff training. -
Value:
By standardizing kitchen setups, you can scale your brand more easily, ensure consistent operations across locations, and reduce inefficiencies—all while maintaining high-quality service.
Bonus Gift Card Promotion
Managing promotions and discounts can be cumbersome for restaurants, especially when the systems are outdated or difficult to configure. Without the right tools, promotions can lead to confusion, errors, and missed revenue opportunities.
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What:
The Bonus Gift Card Promotion feature allows restaurants to easily configure gift card promotions directly through Qu’s POS system, streamlining the process and boosting guest engagement. -
How:
This feature provides a simple way to configure promotions, such as setting parameters for minimum spending and the number of gift cards needed, driving higher guest participation. -
Value:
The ability to manage promotions seamlessly not only reduces errors and boosts sales by encouraging higher guest spending, but also provides valuable insights into guest behavior—making it the perfect tool to maximize revenue during the busy holiday season. With this feature, you can enhance promotional effectiveness and ensure your holiday campaigns are a success.
Kiosk Cross-Sell
Many restaurants miss the opportunity to cross-sell complementary items during the ordering process, resulting in lower average order values (AOV) and a less engaging guest experience.
What:
Empowers restaurants to design personalized cross-sell campaigns by recommending complementary items based on a guest’s current order. This feature enhances the value of Qu’s kiosk solution, which already streamlines the ordering process, accelerates service, and boosts order accuracy, creating a seamless, transparent experience that fosters guest confidence. Plus, with Qu Flex, you can effortlessly transition from POS to a guest-facing kiosk in seconds.
How:
This functionality enables kiosks to display tailored cross-sell recommendations that can be personalized according to what the guest is already ordering.
Value:
By offering personalized upsell suggestions, this feature boosts AOV and increases guest satisfaction. Early results show a +15% increase in AOV and +23% in kiosk cross-sells. It streamlines decision-making, drives sales, and ensures a more personalized and engaging guest experience.
TL;DR
Qu’s Fall Product Release Highlights showcase our ongoing commitment to innovation and operational excellence. From smarter kitchen technology and streamlined online ordering to enhanced accessibility and personalized guest experiences, our solutions are designed to drive growth and efficiency. These updates empower restaurants to stay ahead of industry trends, improve service, and boost profitability.
We’re not just building technology; we’re shaping the future of restaurant operations. Let’s move beyond the ordinary—together, unlocking new possibilities to achieve exceptional growth.
Article sources:
(1) Hospitality Tech. 70% of consumers prefer to order direct from restaurants, not third-party services.
(2) QSR Magazine. How kiosks empower guests and boost restaurant business.
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