Founded in 2014, Playa Bowls has become the leader in the acai bowl category, with a loyal customer base and a reputation for high-quality ingredients. As the brand rapidly expanded its footprint, Playa Bowls faced challenges with its previous POS solution, which was not scalable and made integrations with third-party services difficult. Qu’s platform will centralize key operations, enabling real-time menu updates, pricing adjustments, and easier third-party integrations, all from a single, cloud-based system. This will result in significant time savings and easier menu modifications and updates.

Many restaurants already adopting Qu’s solution have reported notable improvements, with some reducing time and resource use by more than 80%. Research from Adyen’s Retail Report further highlights the impact of unified platforms, showing that companies using unified omnichannel orders with effective integrations can boost restaurant performance by 9%.

Qu’s unified commerce solution will simplify Playa Bowls’ operations by integrating data across ordering channels, menus, and kitchen operations—while boosting kitchen efficiency and order accuracy with Qu’s KDS product. Additional solutions such as Notify provide franchisees with real-time data to improve decision-making, along with Flex Kiosk, which enables flexible guest ordering options and labor optimization. These solutions will help Playa Bowls maintain consistency and improve standardization across all locations while empowering franchise owners to drive growth and profitability.